Shipping and payment policy.
Shipping
We ship by reputable services such as USPS standard ground shipping. Orders placed, paid, and processed before 2pm MST typically ship out the same business day. Orders placed, paid, and processed after 2pm MST and on weekends and holidays ship out the following business day. (business day = Monday-Friday)
Delivery:
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Standard Shipping
- Processing Time: 1–2 business days
- Transit Time: 3–4 business days
- Estimated Delivery: 5–7 business days after payment
2-Day Shipping
- Processing Time: 1–2 business days
- Processing Time: 1–2 business days
- Transit Time: 1 business day
- Estimated Delivery: 2–3 business days after payment
- Please note: “Overnight” Transit Time: 2 business days
- Estimated Delivery: 3–4 business days after payment
Overnight Shipping
refers to the transit time after shipment, not from the time the order is placed. Orders placed after our cut-off or during periods of high volume may take the full 2 business days to process before shipping.
Privacy & Security
We take your privacy very seriously and follow all federal and state privacy laws to ensure your information is completely secure and confidential. When purchasing you are protected by 256 Bit SSL (Secure Socket Layer) encryption technology. We will not release your personal or order information to anyone and will not use your information for any purpose other than order fulfillment.
Returns
Due to regulations regarding the sale of our products, returns are prohibited. However, in the event that the order is shipped incorrectly or the items received are not the items ordered, please contact us by email. We will issue a replacement of your original order.
Ordering
You may order from Premium Peptides 24 hours a day 7 days a week through our secure website. After your order is submitted, approved, and payment is received, your order will be filled, properly packaged and shipped by a reputable delivery service such as USPS. We will contact you with details when your order has shipped.
Payment, Pricing & Promotions
We accept ACH, Zelle, and credit card payments. We offer both individual pricing and wholesale bulk pricing. Please see our products pages for quantity discounts. Please contact us by email for large bulk discounts.
Satisfaction Guaranteed
We are committed to offering outstanding quality and service and we are here to serve you. If you are have any question or issue regarding our service, please contact us.